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For
any questions that might not be answered here please feel
free to contact us. Wazoo's will do its best to get your
answer to you in a timely manner. To contact us, either
visit the contact page on this site and fill out the form,
call, or just swing by during our hours of operation.
-Gift
Cards Available for Purchase-
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What is the age limit to play on the inflatables?
For the safety of all the children, the age limit is 13 years
old and younger. Parents are allowed to assist small children
only, and only on the weekdays and when attendance is low. Adults are only allowed on the inflatables when authorized by the staff on duty. We try to prevent big
kids and parents jumping together with smaller children.
After 8pm, we open the facility for private parties by reservation only.
A weight limit of 135 pounds is enforced at all times.
What forms of payment are accepted?
Wazoo's accepts cash, debit card, and credit cards (visa and mastercard).
What is Wazoo's Privacy Policy?
We want you to enjoy every visit to Wazoo's whether you're here to let the Kids play for a while or reserve a party. So rest assured, any information you share with us, including your email address, will be carefully guarded through our use of industry-standard security software.
We reserve the right to change this privacy policy at any time. Be sure to check this page periodically for updates. This policy applies only to personal information collected online. We do not give, exchange, trade, or sell your information to anyone, period.
What is Wazoo's Deposit Policy?
We require a $50 non-refundable deposit before we can reserve a party room for you. You are welcome to pay this deposit online, over the phone, or in person. We accept credit cards and cash.
What is Wazoo's Cancellation/Refund Policy?
The $50 deposit is non-refundable but if you provide us at least 14 days notice you may apply your deposit to any available date or time within the two months following your original party date. Any party canceled with less than 14 days will forfeit their deposit.
Can we just have cake without renting a party room?
No. We have designed our concession area to provide our jumpers
with food, snacks, and drinks. Jumpers may also bring bag lunches
or picnic type food into the concession area. All parties, cake,
and other party specific food is limited to the party rooms
only.
Additionally, any gathering resembling a party will be asked to leave
the concession area, so please no pushing tables together and no gifts
or decorations in the concession area.
How does a party at Wazoo's work?
Example of a 1:00 pm party.
Guests start arriving at 1:00 pm. They drop off gifts and other
items with the host/hostess while checking in. Guests are then
welcome to use the party arena until your party room is available.
Your party room will be available by 1:45 pm, at which time
one of our party attendants will move all of the items brought
by you and your guest to your party room. You will have the
party room for 1 hour and 45 minutes, until 3:30pm. At 3:30
pm an attendant will assist you with moving all of your party
items to your vehicle. You and your guest are then welcome to
stay in the play arena as long as you would like.
PARTY TIME SCHEDULE
| START |
IN ROOM |
OUT OF ROOM |
| 10:00 |
10:00 |
12:30 |
| 11:00 |
11:00 |
1:30 |
| 12:00 |
12:45 |
2:30 |
| 1:00 |
1:45 |
3:30 |
| 2:00 |
2:45 |
4:30 |
| 3:00 |
3:45 |
5:30 |
| 4:00 |
4:45 |
6:30 |
| 5:00 |
5:45 |
7:30 |
Why do we run our parties this way?
We have found most kids are too excited to come in and get ushered
straight into a party room. This format gives them a chance
to play and settle in. It also prevents guests who may be running
late from missing any of the festivities. Once your party room
is ready, kids are generally ready too. Now your entire 1 hour
and 45 minutes in the party room goes towards celebrating your
child's birthday and not just playing. This format gives you
plenty of time to enjoy cake, food, and present opening. You
and your guests are welcome to play in the play arena any time
during and after your scheduled party time.
Do you have smaller party packages?
Yes, smaller weekday party packages are available upon request.
What should we wear?
Everyone who is going to use the inflatable attractions is required
to wear socks.
No shoes
No clothing with multiple exposed zippers
No large belt buckles
No Jewelry, watches or large rings
All hair ties should be soft in nature
Please, no pants with buttons on back pockets.
The above items can rip and tear the inflatables
and are therefore not allowed.
What can we bring?
Guests who rent a party room may bring: food, birthday cake,
cupcakes, drinks (non-alcoholic), special decorations (must
be able to be hung with scotch tape provided at cash register),
ice chest/cooler, camera, candles and matches.
What items are NOT allowed?
Knives -- for the safety of our guests we provide a plastic knife for use in cutting your cake. With so much happening we believe it is safer for all if we
prohibit metal knives in the building. The plastic knife
will cut and serve all normal birthday cakes.
Silly string, Confetti, Poppers, Streamers, etc. These items
are too difficult to clean and have a high tendency to go into
other party areas.
Hot plates, individual burners, crockpots. These items are a fire risk.
Guests who wish to have warm foods at their party are encouraged
to use catering style warming dishes or to take advantage of
the specially negotiated pricing we have with local food companies.
For more details please call.
Gum is not allowed anywhere in the building.
Are individual guests, not part of a party, allowed
to bring food?
Yes, you may bring drinks, snacks, pack a lunch or make use
of our concession area and neighboring businesses. We ask that
all food is consumed in the concession area -- tables are available
for use. Parties and large groups are prohibited in the concession area;
the concession are is for individual guest use only.
We hope we were able to answer many of your questions. Our staff members are always available to answer questions for you as well. Please feel free to email us at manager@wazoospartyaustin.com or call us at (512)282-5867 with any additional questions. Talk to you soon!
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